Homey – Privacy Policy

1. Introduction

At Homey, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect your data when you use our mobile application or related services.
By using Homey, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: such as your name, phone number, email address, and delivery address when you create an account or place an order.
• Transaction Data: details of your orders, payments, and delivery preferences.
• Device & Usage Data: including IP address, device type, operating system, app version, and browsing behavior within the app.
• Optional Data: such as feedback, reviews, or uploaded content when interacting with customer support or vendors.

3. How We Use Your Information

We use your data to:

• Process your orders and manage your account.
• Deliver products and services efficiently.
• Communicate with you regarding orders, promotions, and updates.
• Improve our platform, user experience, and technical performance.
• Detect and prevent fraud, unauthorized access, or illegal activity.

4. Data Sharing and Disclosure

We may share your information only in the following cases:

• With vendors and delivery partners to fulfill your orders.
• With payment service providers to process transactions securely.
• When required by law or regulatory authorities.
• With technical service providers for hosting, analytics, or maintenance—under strict confidentiality agreements.

Homey does not sell, rent, or trade your personal data to any third party for marketing purposes.

5. Data Security

We implement advanced security measures to protect your data from unauthorized access, alteration, or disclosure.
This includes encrypted connections (SSL), secured databases, and restricted employee access.
However, no method of online transmission is 100% secure, and we cannot guarantee absolute protection.

6. Data Retention

We retain personal information only as long as necessary to provide services or comply with legal obligations.
When data is no longer required, it will be securely deleted or anonymized.

7. Your Rights

You have the right to:

• Access and review your stored personal data.
• Request correction or deletion of inaccurate information.
• Withdraw consent for data processing (where applicable).
• Contact us for any privacy-related concerns.

To exercise these rights, please contact us via the email below.

8. Cookies and Tracking

Homey may use cookies or similar tracking technologies to enhance the user experience, such as saving preferences and analyzing traffic.
You can disable cookies in your device settings, but some features of the app may not function properly as a result.

9. Links to Third Parties

Our app may include links to third-party websites or services.
Homey is not responsible for their privacy practices, and we encourage users to review their policies before sharing any information.

10. Updates to This Policy

We may update this Privacy Policy from time to time.
Any changes will be published within the app and will take effect immediately upon posting.
We recommend reviewing this page periodically to stay informed about how we protect your data.

11. Contact Us

If you have any questions, feedback, or privacy requests, please contact us at:

📩 Email: support@homeykw.com
🌐 Website: homey.bluezonekw.com